Redwood Consulting & Training
Business Excellence
Understanding what will make your future business excel is important if it is to become a way of working for everyone, and something
against which you can review yourself to set specific improvement plans.
After all, if you don't know where you're going,
any road will take you there!
This can involve the use of developmental workshops to set out what business excellence means to you and how it can be achieved with the help of surveys, awareness raising workshops, pilot projects in critical areas to introduce new approaches and improve performance.
Typical drivers to business excellence:
- Effective leadership and planning.
- Client focus and satisfaction.
- Ownership of improvement by all, driven by a thinking workforce.
- Elimination of wasteful activities that don't add value to the customer.
- A learning and developmental work environment that inspires, motivates and creates a 'can do' attitude.
- Open sharing of key performance information so people understand how they're doing and drive improvement.
- Management systems that provide the right information.