Redwood Consulting & Training
Quality Management to ISO 9001
Quality management systems such as ISO 9001 can be drivers of improved business management and performance if they are perceived and designed as such.
Having an integrated management system that encompasses all aspects of the business can add order and method where it counts, as well as capturing critical management information to run a successful organisation.
- ISO 9001 awareness training on requirments and how to approach the system design.
- Internal auditor training.
- Initial assessment of your existing system and required developments to meet ISO 9001.
- Development support in designing and establishing your management system
- Implementation and pre-certification support.
- Ongoing auditing and management of your QMS to ensure business improvement.
Some important approaches to take include:
- To regard your quality management system as the organisation's 'management system'.
- To use your business objectives to drive the management system.
- Involve people in the system's design from the start so they
own it and see it as a useful tool for managing their work and improvements.
- Use the system to ensure your key performance information
is being collated, analysed and acted on to drive improvements.
- Define good working practices within the system so that it can
be used to train and empower people to take responsibility for expected performance.
- Hold regular business reviews that are
supported by performance reports coming from the management system.
Making ISO 9001 work for you
We can provide the following support:
